Fees and Costs

Details on service fees, call, SMS and data costs.

How much do calls, SMS or data cost ?
On PLAN20, our pay as you go plan, charges for usage are as follows: 20p per minute per outgoing call (part minutes are rounded up) 20p per SMS 20p pe...
Wed, 7 Jul, 2021 at 10:56 AM
What is the Annual Service Fee?
Not all plans have an annual service fee, however if your alarm|SIM CARD has an Annual Service Fee it is £20 which is collected annually in advance. As ...
Sun, 11 Aug, 2019 at 11:34 AM
Can a normal high street pay as you go sim be used with a security alarm?
The SecuPlace alarm panel has been programmed and set up to work with an alarm|SIMCARD for your peace of mind and security. You can use another SIM in a...
Sat, 16 Nov, 2019 at 10:45 AM
My direct debit now collects £10 for pre-pay credit
The costs involved in processing a direct debit payment have been increased by our provider and to avoid increasing our call or service charges to customers...
Wed, 5 Feb, 2020 at 11:08 AM
I have been charged, what is it for ?
alarm|SIM card offer a range of plans and you may see a charge on your card statement from us. We have detailed below what each charge is for: £10 - PLA...
Sun, 2 May, 2021 at 11:00 AM